Privacy policy

Welcome to Boutique KSL's website! Our customers are important to us, and we respect your right to privacy. We understand the importance of responsibly maintaining and using your personal information.

This privacy policy is designed to demonstrate our commitment to protecting your privacy and security. It describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.boutiqueksl.com (the "Site").


PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. These automatically collected pieces of information are referred to as “Device Information.”

Device Information is collected using the following technologies:


COOKIES

Here is a summary of the types of cookies we use. This list allows you to decide whether to allow them or not:

_session_id, A unique session identifier that allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, Used for our website's internal analytics to record the number of visits; no data retained and persists for 30 minutes from the last visit.

_shopify_uniq, No data retained, expires at midnight (based on the visitor's location) of the next day. Counts the number of visits to a store by a single customer.

cart, A unique identifier that persists for 2 weeks, stores information about your shopping cart.

_secure_session_id, A unique session identifier.

storefront_digest, A unique identifier, undefined if the store has a password, used to determine if the current visitor has access.

"Log files" track Site activity and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

"Invisible pixels", "beacons", and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information including your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number, referred to as "Order Information".

"Personal Information" in this Privacy Policy refers to both Device Information and Order Information


HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally, we use the Order Information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

communicate with you;

assess for potential fraud or risk; and

when it aligns with the preferences you have shared with us, provide you with information or advertising related to our products or services.

We use the Device Information (especially your IP address) we collect to screen for potential fraud or risk and, more generally, to improve and optimize our Site. This includes generating analytics about how our customers browse and interact with the Site, and assessing the success of our marketing and advertising campaigns.


SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties who assist us in using it for the purposes described above. For instance, we use Shopify to host our online store – you can learn more about how Shopify uses your Personal Information here: https://www.shopify.fr/legal/confidentialite.

We also use Google Analytics to understand how our customers use the Site – learn more about how Google uses your Personal Information here: https://www.google.com/intl/fr/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Additionally, we may share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.


DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information in our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at marketing@boutiqueksl.com, or by mail using the details provided below:

14 rue de Soulanges , Bromont, QC, J2L1S5 , Canada